Refunds & delivery times

Dear valued customers,

We understand that some of you have been experiencing delays in receiving your refunds, and we want to take a moment to address these issues and reassure you that we are doing everything in our power to resolve them as quickly as possible.

There are a number of reasons why refunds may be delayed, including expired or incorrect payment information, processing errors, and other issues beyond our control. We know that this can be frustrating, especially during these challenging times, and we want to apologize for the inconvenience this may have caused. We also want to assure you that your refunds are important to us, and we are doing everything in our power to ensure that they are processed as quickly and accurately as possible.

If you have any questions or concerns about your refund, please don't hesitate to reach out to our customer support team. We are here to help, and we are committed to resolving these issues as quickly and efficiently as possible. If your original payment method has expired or changed, please submit a new refund request so we can have the most up-to-date information.

Thank you for your understanding, and we look forward to serving you in the future.

Sincerely,

Wünderhund